We have had some interesting comments from our guests and viewers. Thank you all for sharing your experiences with us. Here are some of their comments:
September 19, 2010
Here are the photos. Sorry for the delay. Please use our
name and the following words for your testimonial:
We wanted to write and thank
you for a wonderful week in the Grand Mayan. Our 4 boys aged 12
thru 8 loved the wave pool as much as the sea which was so close to the hotel.
The view from our 9th floor apartment was magnificent and the
kitchen was great for us to be able to cook some meals if we wished. The resort
,although it looks big, was really not overwhelming, and the boys were able to
get around on their own. They also loved to paint pottery and buy their ice
creams from the pool area. This is our second time to the resort but it
will not be our last. Booking with Bob and Mary Ann was great-not only were we
able to hand a check to them personally in San Jose, but they offered by far
the most reasonable rates. We will continue to book through them and can highly
Dr. Neil and Mrs Joanne Cook
October 24, 2009
Can't say enough about our trip. Hotel, staff, dining and weather were all great. Hotel is divided into Mayan Palace and the more luxurious Gran Mayan.
Unlike the west coast of Mexico where the hotel is 25 stories tall the east coast hotels have multiple buildings that are 3 stories tall [hurricanes I guess].
The property is very big and you do a lot of walking but minivan service is provided every 15 minutes from almost anywhere on the property.
There are about 6 restaurants and from what we heard the food is very good.
Since we rented a car we drove down to Playa del Carmen every night to eat and hang out, however, we attended the Mexican Fiesta night at the hotel where the Mexican buffet was unbelievable.
The beach is very rocky and is not great for swimming but if you walk north on the beach about 1/2 mile we found a beach that defines what the Caribbean beaches are all about. The color of the water and waves were magnificent.
Since a picture is worth a 1000 words, I'm sending multiple e-mails with numbered photos and descriptions provided below.
Playa del Carmen is a great little town about 20 minutes south. Plenty of good restaurants and a tourist area down by the beach, great for walking around in the evening.
We took a boat over to Cozumel for a day of swimming and snorkeling. They have these small beach clubs where for a fee they provide all your gear, guides and lunch, much fun.
Of course if you ever go you must call us first.
Lorie and Bud
Photos: (Seen in Corners under Lorie and Bud's Riviera Maya)
1- Building where rooms are located. There must be 20 of these surrounding the property.
2- Hotel beach.
3- Hotel scenery
4- Hotel scenery
5- Main pool for all guests. It's about 5 times the size of the picture.
6 thru 9- Pool for Gran Mayan guests. Enormous circle of buildings with this pool in the middle. Last year when we went this area was closed because of a fire.
We thought we were in heaven. HA!
10 and 11- Stage show of Mexican fiesta night.
13- Tourists, Lorie and I on the left.
14 thru 17- Mayan ruin at Tulum [about 50 miles south of hotel]. On a cliff overlooking the sea with a stairway down to a beautiful beach. The guys flying around the pole were part of the scene at Tulum. You must wear your bathing suit and bring a towel if you ever visit this place.
We had such a great time. This was truly a vacation to remember for our whole family. We all got to do things we didn't expect such as riding a zip line or parasailing for some (seeing my little seven-year old's legs hanging from 300 feet over the ocean was a little disconcerting!) The zip line tour was through a company called Canopy Adventure Tours. They were recommended by the travel desk in the lobby and we were very pleased with them.
I can't say enough good things about the resort itself. You were right about how lovely the accommodations are and the service around the pool was superb. The kids loved the fact that they could roam the pool area on their own and just come back to home base to check in from time to time. We were on the beach everyday for a good chunk too.
That's all for now but I promise to send more along as it comes to me. We can't thank you enough for all the care you took in helping to arrange this holiday for us. We were so appreciative of everything and how nice it was when we arrived.
Laurie and the Gang
Just wanted to drop
you a line to say what a wonderful holiday we had. We were in need a break
and everything about it was spectacular! Thanks so much.
Clare and Dave
Fajita Republic is not a huge restaurant but they can accommodate two tables of ten. You need to make sure that you tell them that you do not want to sit on the terrace. Make sure that you are sitting in the main area. The terrace is not the safest place for kids to be sitting because there is a fence that is not very sturdy and we had the move to the main part of the restaurant because we did not feel comfortable with our kids sitting there.
Havana moon is great and I would highly recommend it with kids. They can accommodate large parties too.
We also went to Guidos and that was good.
Just wanted to say thank you again as we all enjoyed our stay at the
Grand Mayan a great deal. The reosrt was beautiful and the pool was
just simply incredible. I highly reccomend that you make a trip to
this resort sometime in the near future. Playa Del Carmen was a great
place to go for a great meal and shopping as well as have a few
drinks. 5th Avenue is the main street there and you could spend a few
days just walking up and down it to see everything. We also took a
trip to Isla Mujeres, which is an island that is off the coast a little
further North by Cancun. The island itself was beautiful as we got to
snorkel and take a tour of the island while there. We did a trip where
it was all you can eat and drink which also included transportation,
snorkeling and the tour for like $70. The food through the excursion
that we did which was set up by the resort was less than par and if
you go there I would reccomend setting it up through an alternate tour
service. Nevertheless we still had a great time. Again thank you for
everything and hopefully you'll get down there to see that side of
Hi Bob & Maryann,
Everything went very well.
The hotel property is enormous there are about 30, 3 story buildings with half
being Myan Grand and the other being Myan Palace. Golf carts and vans moved
us around from place to place.
The grounds, staff, and rooms were terrific. You can't swim on the beach because
of the rocks and coral but go north about 1/4 mile to the Valentin Playa Resort and
the beach was perfect for swimming.
We were about 45 min south of Cancun and 20 min north of Playa del Carmen,
which is a real gem of a town. They close off car traffic on the main street running
parallel to the beach and it's full of restaurants, entertainment,and the usual Mexican
stuff. Our best find in Carmen was a restaurant-bar-disco called Alux which was
set up in a subterranean cavern [on Juarez west of the highway] with stlagmites,
cenotes, and passageways running throughout the cavern.
We spent one afternoon and evening in Cancun but the town was very difficult
to drive around in and park. The hotel zone in Cancun was like Vegas and seemed
too touristy for our taste. As you can tell we rented a car which was a idea good because
a taxi is $4 for Mexicans and $40 for Americanos.
We visited various caverns [Atcun Chen? off the main highway between Carman and Tulum]
and ruins at Tulum [south, bring your bathing suit, great beach] and Chichen Itza [long drive
but well worth it].
All this stuff is on-line but if and when you go don't hesitate to ask us if you have any questions.
All in all a great trip
Thanks for your help,
Bud & Lorie
We just returned from San Jose del
Cabo on Sat after spending two weeks at the Grand Mayan it was very nice the
facility is much smaller than the others, Nuevo Vallarta and Rivera Maya that
we stayed at over the last two years but in everyone’s opinion it was the
nicest in many ways. We were again down with a group of 17 family and friends staying
in 3 Grand Master Suites for the 2 weeks. Let me make some random points in
response to you and other comments that have been raised.
The facility is small only 88
Grand Master suites and beautifully done with a very accommodating staff. All
with ocean view
They have two restaurants The Peri
Q which is outside and from which they serve the pool area they also set this
up for the special dinners like the Moonlight at the beach on Wed night and
nightly evening meals.
The other is the Grand Café that
they use for Breakfast each day from 7a to 12:30 , the breakfast buffet is
wonderful, but a bit pricey $230 pesos Sunday Brunch is $320 children 7 to 12 50%
off and 6 and under free .
They offered a meal plan for 6
lunch or dinner coupons for $218 USD and breakfast of $118 USD ( you need to
check the current exchange rate to see if is a good deal)
The exchange rate offered at the
front desk was constantly changing when it was 12.2 at the front deck that day
is was 12.8 at the bank and in San Jose at the stores they were offering 10.8.
The pools were numerous and very
nice but a little cool.
The beach had a warning of do not
swim due to jelly fish but some of our party did with no problem.
It is a 18 min walk to the Mega
Store which has a great offering cab fare is 50 pesos each way
The main square in San Jose is a
20 min walk very safe and quite charming much nicer that San Lucas
The new harbor being built is a
dusty 50 min walk but when it is complete should be beautiful and it is being
set up to dock cruise ships.
Mayan is building a new facility
on what they call the East Cape which is east of the new harbor and they say is
will have 2 golf course 1 Nickolas and 1 Norman
We ate a only 1 restaurant in town
called Habanaroes??? It was very nice and a six min walk toward town
We ate next door at Cao Azul and
it was also nice, we mostly cooked in.
We had two groups of our group
take the Catamaran snorkeling trip and both raved about it. It cost $29 at the
We had free transportation to
the Mayan provided by the facility and it cost 400 pesos for up to 4 people for
the trip back to the airport a 15 min ride
Myself and a group took a day
trip to San Lucas we took the Urbano bus , you just flag them down from in
front of the Mayan to the Mega 23 centavos pp and then the bus from the Mega
across from the McDonalds to San Lucas 23 pesos pp, we then took the glass
bottom boat to see the Arch, sea lions etc and then had them drop us off at
El Medano beach ( 100 pesos pp) to walk back to the bus stop in front of the Puerto
Paraiso shopping mall and returned to San Jose via the bus, no problem and safe.
We were told that the
Luxxe/Villa at NV will be complete for us to book for next Thanksgiving and
that they are beginning to build them at Rivera Maya.
We look forward to hearing about your trips as well.
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